Agnes-Erika Kalm
Administrative Assistant
I work as an Executive Assistant at Tundekoda – in other words, I’m the one who keeps things running smoothly at the front desk and manages to keep a smile on my face even when the printer decides to have a mind of its own. I’m currently studying psychology, so once the calendars are set, the emails answered, and the coffee corner in order, I enjoy diving into the fascinating world of human behavior.
It’s important to me that everyone who walks through the doors of Tundekoda feels welcomed and cared for – whether that means a warm greeting, a listening ear, or simply the sense that this is a safe space to be. I do my best to keep everything behind the scenes running efficiently, but even more than that, I care deeply about making sure people genuinely feel good here.
A couple of fun facts about me: I’m an animal lover, and at home I’m greeted by my sweet tabby cat, Tikker. In my free time, I enjoy working out at the gym, getting my hands dirty in the garden, and reading books on psychology and personal development.
Paar toredat fakti minu kohta: armastan väga loomi ja kodus ootab mind armas triibik, kass Tikker. Tulevikus võib teda kliendi nõusolekul ka vastuvõtul kohata. Vabal ajal meeldib mulle teha trenni jõusaalis, tegeleda aiandusega ning lugeda nii ilukirjandust kui ka psühholoogia- ja enesearengualast kirjandust. Peale psühholoogi tööd olen ka suhtlemispsühholoogia õppeainete külalislektor Tartu Tervishoiu Kõrgkoolis. Need tegevused aitavad mul hoida tasakaalu ning toetavad minu igapäevatööd psühholoogina.
My Experience
Education
2023–Present
University of Tartu – Bachelor’s studies in Psychology
Additional Training
I have several years of experience in customer service, which has provided me with a strong foundation for working with different people and handling a variety of situations. I have also taken part in psychology-related trainings to deepen my understanding in the field:
- Teaching Emotion Regulation Skills to Children – Angela Jakobson (2025)
- Dealing with Alliance Ruptures – European Society for the Study of Personality Disorders (2025)
